This review about multistars.top hosting service is given by the owner of one of the websites hosting in their servers. Web Hosting Real Review has verified the identity, the billing information as well as ticket communication before publishing this review.
I started my first website 2 years ago to promote my products for another company. There are a large number of products, so the number of articles kept increasing. Initially everything went well with my first hosting providers, until my site reached about 100 posts. I got a complaint from the hosting provider that my site is using to much resource, and they suspended my account after a few days.
I felt very disappointed because from my research, a wordpress site (my site uses wordpress platform) can handle much more than 100 posts in a decent shared hosting server. I told them what I think, and they simply said that I need to use a caching plugin to help reduce the CPU usage. I am not able to opt for a caching plugin in my site, because it has dynamic content that needs to be updated frequently, as well as my statistic plugin doesn’t work for a cached page.
I then moved my site to multistars.top, since I see they have a good looking website, and a fast download speed from their sample speed test file.
Multistars.top was very kind to offer a free migration service to their server in a timely manner. They responded to my request ticket within a few minutes, and completed the migration within about 15-20 minutes. Initially I didn’t see any CPU issue from the cPanel resource usage page. I went to sleep and in the next morning I got an email complaining about high CPU/IO usage of my account. I had no idea about what IO usage was. And I also got another email from them saying that they had fixed the problem for my site.
Apparently, as a customer I just didn’t want to get involved into these hosting management stuffs, so I was very happy with multistars.top service that they manage to solve the problem for my site. I asked them what they did to my site, and they said they added an index to one of my database tables. Again, I had no idea about what is the index of a database table, but I was just being happy with their service attitude. They really respect customers and care for customers’ website.